Microsoft offers legal protection for users with AI copyright infringements

Paid users get full protection under Microsoft's new policy.
By Chase DiBenedetto  on 
Purple and blue Microsoft Copilot logo.
Microsoft's AI assistant users won't be held legally responsible for copyright claims, according to new policy. Credit: Pavlo Gonchar/SOPA Images/LightRocket via Getty Images

Users of Microsoft's new AI assistant Copilot will have less to worry about when it comes to the legal ramifications of their AI-generated work, according to a new policy that offers broad copyright protections to Microsoft's AI users.

"As customers ask whether they can use Microsoft’s Copilot services and the output they generate without worrying about copyright claims, we are providing a straightforward answer: yes, you can, and if you are challenged on copyright grounds, we will assume responsibility for the potential legal risks involved," the company wrote in its announcement. "If a third party sues a commercial customer for copyright infringement for using Microsoft’s Copilots or the output they generate, we will defend the customer and pay the amount of any adverse judgments or settlements that result from the lawsuit, as long as the customer used the guardrails and content filters we have built into our products."

Specifically, Microsoft's Copilot Copyright Commitment extends Microsoft’s existing IP indemnification coverage to outputs generated by its AI chatbots and AI-powered assistants. The policy applies to paid users of its products and content generated under Microsoft's own content filters and in-house safety systems. "We are charging our commercial customers for our Copilots and if their use creates legal issues, we should make this our problem rather than our customers’ problem," Microsoft writes.

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It builds on the company's broader AI Customer Commitments and AI Assurance Program intended to help customers responsibly use and deploy AI applications like Copilot and Bing Chat Enterprise.

"Like all new technologies, AI raises legal questions that our industry will need to work through with a wide array of stakeholders. This step represents a pledge to our customers that the copyright liability of our products is ours to shoulder, not theirs."

Chase sits in front of a green framed window, wearing a cheetah print shirt and looking to her right. On the window's glass pane reads "Ricas's Tostadas" in red lettering.
Chase DiBenedetto
Social Good Reporter

Chase joined Mashable's Social Good team in 2020, covering online stories about digital activism, climate justice, accessibility, and media representation. Her work also touches on how these conversations manifest in politics, popular culture, and fandom. Sometimes she's very funny.


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