IBM Journey to AI blog

APRIL 16, 2024

As technology expands, at TechD , we know that the quality of generative AI (gen AI) depends on accurate data sourcing. A reliable and trustworthy data source is essential for sharing information across departments. Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource.

Natural Language Processing 212

Natural Language Processing AI AI Generative AI 212

IBM Journey to AI blog

MARCH 29, 2024

Finding the right recipe for career growth can challenge global clients. At Conagra, a leading food manufacturer, prioritizing employee growth and career mobility became paramount, especially amidst the recent pandemic. The company recognized the need for a strong skills foundation, empowering its workforce to develop talents and explore new career opportunities within the organization.

Artificial Intelligence 111

Artificial Intelligence Artificial Intelligence AI AI 111

IBM Journey to AI blog

APRIL 1, 2024

Even the best organizations face challenges about the scale and scope of governance and efficient streamlining of their resources across the enterprise. These challenges can lead to a frustrating, fragmented and disjointed developer experience. Meanwhile, different groups of developers within the organization inevitably bring different views about what one centralized code-base and tooling set should look like.

Software Development 191

Software Development Software Engineer Automation Metadata 191

IBM Journey to AI blog

APRIL 1, 2024

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Stacking strong data management, predictive analytics and GenAI is foundational to taking your product organization to the next level. 1.

Generative AI 206

Generative AI Chatbots Automation AI 206

IBM Journey to AI blog

MARCH 29, 2024

Addressing challenges of the energy transition with grid asset management The energy transition is gearing up to full speed as renewable energy sources replace fossil-based systems of energy production. The grid itself must green to operate within the environmental, social and governance (ESG) objectives and become carbon neutral by 2050. This shift requires energy utility companies to plan their grid asset management holistically as they find a new balance between strategic objectives.

ESG 169

ESG Generative AI AI Modeling AI 169

IBM Journey to AI blog

MARCH 29, 2024

As the conduits through which software components interact and data flows across the internet, APIs are the lifeblood of contemporary web services. API technologies like SOAP (a web services messaging protocol), REST (an architectural style) and GraphQL (a programming language and tool) simplify software development by enabling third-party data and services integration.

Software Development 195

Software Development Explainability Automation AI 195

IBM Journey to AI blog

MARCH 29, 2024

Monitoring and optimizing application performance is important for software developers and enterprises at large. The more applications that an enterprise deploys, the more data that exists for collecting and analyzing. Yet, this data isn’t worth much without the right tools for monitoring, optimizing, storing and—crucially—putting the data into context.

DevOps 202

DevOps Software Development Automation Metadata 202

IBM Journey to AI blog

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance? Undoubtedly. But what if you could optimize even further?

Generative AI 221

Generative AI AI AI Artificial Intelligence 221

IBM Journey to AI blog

MARCH 29, 2024

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers. Generating repeat business is critical: McKinsey’s report on customer acquisition states (link resides outside of ibm.com) that companies need to acquire three new customers to make up the business value of losing one existing customer.

Natural Language Processing 158

Natural Language Processing Artificial Intelligence Artificial Intelligence Generative AI 158

IBM Journey to AI blog

MARCH 28, 2024

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. According to a report from Future Market Insights (link resides outside ibm.com), the global private cloud services market is forecast to grow to USD 405.30 billion by 2033, up from USD 92.64 billion in 2

DevOps 264

DevOps Automation Generative AI Artificial Intelligence 264

IBM Journey to AI blog

MARCH 27, 2024

Here’s the situation: You’re the CIO or similarly empowered representative of an organization. Different voices within your business are calling attention to the awesome scalability and power of hyperscale computing, which you’ve also noticed with increasing interest. Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s hyperscale computing solution—whatever that should be.

Artificial Intelligence 265

Artificial Intelligence Artificial Intelligence Data Platform Automation 265

IBM Journey to AI blog

MARCH 27, 2024

As AI technology advances, the need for high-performance, cost-effective and easily deployable solutions reached unprecedented levels. EclipseStore, a groundbreaking data storage platform from MicroStream , is revolutionizing the development of cutting-edge software applications. IBM ® collaborated with MicroStream to integrate the IBM WebSphere ® Liberty InstantOn feature within EclipseStore.

Automation 252

Automation Robotics AI AI 252

IBM Journey to AI blog

MARCH 27, 2024

The rising interest in the calculation and disclosure of Scope 3 GHG emissions has thrown the spotlight on emissions calculation methods. One of the more common Scope 3 calculation methodologies that organizations use is the spend-based method, which can be time-consuming and resource intensive to implement. This article explores an innovative way to streamline the estimation of Scope 3 GHG emissions leveraging AI and Large Language Models (LLMs) to help categorize financial transaction data to

ESG 198

ESG Categorization Large Language Models NLP 198

IBM Journey to AI blog

MARCH 27, 2024

The end of March marks the conclusion of Women’s History Month. And despite the increased focus on women’s issues and contributions to society throughout the month, the conversation would be incomplete without recognizing how indispensable the success of women—past and present—has been in the tech industry. In particular, women are leading the way every day toward a new era of unprecedented global innovation in the field of generative AI.

Responsible AI 238

Responsible AI AI AI Algorithm 238

IBM Journey to AI blog

MARCH 27, 2024

Here’s an argument for modernizing payments: Profits from traditional payment types are caught in a death spiral. As usage of traditional methods of payments decline, the high fixed cost to maintain them begins to seriously hurt margins as the revenue from smaller volumes declines. Increasing the price for the remaining transactions only hastens the decline.

171

171

IBM Journey to AI blog

MARCH 27, 2024

Climate change causes extreme weather events across the world that endanger people’s lives and disrupt the businesses on which they depend. In Africa, for example, recurring droughts, floods and cyclones due to climate change might cause crop failures and food insecurity. As businesses make plans to mitigate climate risks such as extreme weather events, they have an opportunity to innovate with new business models and demonstrate leadership by implementing more sustainable practices.

Artificial Intelligence 163

Artificial Intelligence Artificial Intelligence AI AI 163

IBM Journey to AI blog

MARCH 26, 2024

Businesses seeking to accelerate sustainability initiatives must take an integrated approach that brings together all business and technology functions. Sustainability is no longer the responsibility of only the chief sustainability officer (CSO). It is not managed by a single department in a silo. Driving true sustainable impact, at scale, takes place when an enterprise is fully aligned to that transformation.

ESG 163

ESG Generative AI AI AI 163

IBM Journey to AI blog

MARCH 13, 2024

IBM at the B7 We are living in a watershed moment for AI: the European Parliament has just voted on the EU AI Act, which will regulate and govern the use and implications of this technology. In turn, governments and enterprises are getting ready to set their own standards around AI. AI featured in the G7 Ministerial Meeting in Verona, Italy, and in conversations happening in parallel in the Business Federations gatherings, or B7.

AI 195

AI AI Data Platform Responsible AI 195

IBM Journey to AI blog

MARCH 12, 2024

Extreme weather events can be catastrophic to both people and the environment. But flash floods, hurricanes and winter storms also profoundly impact utilities. With electricity being the backbone of modern life and business operations, a loss of power can have disastrous consequences that require more than a flashlight and battery-powered radio to be solved.

AI 153

AI AI 153

IBM Journey to AI blog

MARCH 7, 2024

Companies with diverse workforces are better positioned to deliver truly customer-centric experiences to all consumers. For example, when building technology, it is important that employees are aware of the cultural connotations of color schemes, symbols, and graphics. Red signifies good fortune in Chinese culture but can denote danger or caution in Western cultures.

249

249

IBM Journey to AI blog

MARCH 6, 2024

As businesses adapt to the evolving digital landscape, cloud migration became an important step toward achieving greater efficiency, scalability and security. Cloud migration is the process of transferring data, applications and on-premises infrastructure to a cloud computing environment. This shift involves a fundamental change in the way a company operates.

Auto-complete 198

Auto-complete Automation 198

IBM Journey to AI blog

MARCH 6, 2024

Software development is one arena where we are already seeing significant impacts from generative AI tools. The benefits are many, and significant productivity gains are currently available to enterprises that embrace these tools. A McKinsey study claims that software developers can complete coding tasks up to twice as fast with generative AI. The consulting firm’s research found, unsurprisingly, that complex coding tasks were not severely affected by the use of generative AI, so worries a

Generative AI 281

Generative AI DevOps Software Development Auto-complete 281

IBM Journey to AI blog

MARCH 6, 2024

As businesses adapt to the evolving digital landscape, cloud migration became an important step toward achieving greater efficiency, scalability and security. Cloud migration is the process of transferring data, applications and on-premises infrastructure to a cloud computing environment. This shift involves a fundamental change in the way a company operates.

Auto-complete 151

Auto-complete Automation 151

IBM Journey to AI blog

FEBRUARY 27, 2024

While many network admins outsource the management of authoritative domain name system (DNS) infrastructure to a third party like IBM® NS1 Connect®, there is a sizable community of network operators who prefer to dig in and build something themselves. These do it yourself (DIY) authoritative DNS architectures can be cobbled together from various tools.

Automation 232

Automation 232

IBM Journey to AI blog

FEBRUARY 22, 2024

The rise of foundation models that power the growth of generative AI and other AI use cases offers exciting possibilities—yet it also raises new questions and concerns about their ethical design, development, deployment, and use. The IBM AI Ethics Board publication Foundation models: Opportunities, risks and mitigations addresses those concerns and explores the technology’s benefits, risks, guardrails, and mitigations.

AI Tools 164

AI Tools Generative AI AI AI 164

IBM Journey to AI blog

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover?

Data Scientist 245

Data Scientist Metadata Automation Artificial Intelligence 245

IBM Journey to AI blog

FEBRUARY 26, 2024

Network service outages happen. It’s not a matter of if but when. Cloud platforms and content delivery networks (CDNs) with 100% uptime SLAs aren’t immune. They experience outages just like everything else. The question is: what do you do when one of your network services goes down? Will the lack of redundant services knock you offline? Or will you failover to another provider, maintaining a seamless user experience?

Automation 212

Automation 212

IBM Journey to AI blog

FEBRUARY 26, 2024

In January of 2024, Meta CEO Mark Zuckerberg announced in an Instagram video that Meta AI had recently begun training Llama 3. This latest generation of the LLaMa family of large language models (LLMs) follows the Llama 1 models (originally stylized as “LLaMA”) released in February 2023 and Llama 2 models released in July. Though specific details (like model sizes or multimodal capabilities) have not yet been announced, Zuckerberg indicated Meta’s intent to continue to open sou

AI 309

AI AI Artificial Intelligence Artificial Intelligence 309

IBM Journey to AI blog

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address.

Automation 250

Automation AI AI Generative AI 250

IBM Journey to AI blog

FEBRUARY 22, 2024

With a vast amount of technology training and education available today, it’s difficult to know what deserves your attention and what’s just a marketing ploy. Furthermore, most training and education in technology is only offered through text or video, meaning that the learner doesn’t have an opportunity to apply the theory that they are learning.

DevOps 165

DevOps Software Engineer 165

IBM Journey to AI blog

FEBRUARY 22, 2024

Artificial intelligence (AI) is transforming society, including the very character of national security. Recognizing this, the Department of Defense (DoD) launched the Joint Artificial Intelligence Center (JAIC) in 2019, the predecessor to the Chief Digital and Artificial Intelligence Office (CDAO), to develop AI solutions that build competitive military advantage, conditions for human-centric AI adoption, and the agility of DoD operations.

Responsible AI 247

Responsible AI Metadata Artificial Intelligence Artificial Intelligence 247

IBM Journey to AI blog

FEBRUARY 22, 2024

As we see enterprises increasingly face geographic requirements around sovereignty, IBM Cloud® is committed to helping clients navigate beyond the complexity so they can drive true transformation with innovative hybrid cloud technologies. We believe this is particularly important with the rise of generative AI. While AI can undoubtedly offer a competitive edge to organizations that effectively leverage its capabilities, we have seen unique concerns from industry to industry and region to re

Automation 195

Automation Generative AI AI AI 195

IBM Journey to AI blog

FEBRUARY 16, 2024

Breach and Attack Simulation (BAS) is an automated and continuous software-based approach to offensive security. Similar to other forms of security validation such as red teaming and penetration testing , BAS complements more traditional security tools by simulating cyberattacks to test security controls and provide actionable insights. Like a red team exercise, breach and attack simulations use the real-world attack tactics, techniques, and procedures (TTPs) employed by hackers to proactively i

ESG 201

ESG Automation 201

IBM Journey to AI blog

FEBRUARY 16, 2024

In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. So what are the key differences in customer service vs. customer experience? And why do both matter for your business? Customer experience , or CX, is a holistic accounting of customers’ perceptions resulting from all their interactions with a business or brand, whet

Artificial Intelligence 238

Artificial Intelligence Artificial Intelligence Chatbots Automation 238

IBM Journey to AI blog

FEBRUARY 16, 2024

A large, multinational automobile manufacturer responsible for producing millions of vehicles annually, engaged with IBM to streamline their manufacturing processes with seamless, automated inspections driven by real-time data and artificial intelligence (AI). As an automobile manufacturer, our client has an inherent duty to provide high-quality products.

Automation 249

Automation Computer Vision AI AI 249

IBM Journey to AI blog

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Throughout modern history, organizations have encountered internal and external challenges that changed how they interact with customers and how customers view those organizations. Advancements in technology mean customers can order virtually any product and receive it in less than a week.

Natural Language Processing 250

Natural Language Processing Generative AI Artificial Intelligence Artificial Intelligence 250

IBM Journey to AI blog

FEBRUARY 12, 2024

In today’s rapidly evolving digital landscape, enterprises are facing the complexities of information overload. This leaves them grappling to extract meaningful insights from the vast digital footprints they leave behind. Recognizing the need to harness real-time data, businesses are increasingly turning to event-driven architecture (EDA) as a strategic approach to stay ahead of the curve.

Automation 210

Automation Artificial Intelligence Artificial Intelligence 210