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Retailers can tap into generative AI to enhance support for customers and employees

IBM Journey to AI blog

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

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The Dark Side of AI — How Can The Creators Help?!

Towards AI

Last Updated on November 15, 2023 by Editorial Team Author(s): Dr. Sreeram Mullankandy Originally published on Towards AI. Photo by Ramón Salinero on Unsplash Not a single day goes by these days without us learning about something astonishing that an AI tool has done. The AI revolution is moving forward at a blistering speed.