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Generative AI use cases for the enterprise

IBM Journey to AI blog

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

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Creating the Technology Backbone for Generative AI Customer Use Cases

Unite.AI

However, the larger story is about how generative AI will transform the customer experience. A McKinsey study finds that 80 percent of customer tasks can be automated across channels, resulting in a 20 percent savings for cost-to-serve. Generative AI can’t apply business rules: Business rules streamline customer interactions.

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Publishers test generative AI tools to boost SEO

Flipboard

Generative AI chatbots like ChatGPT and Bing could present a threat to some publishers if the chatbots end up siphoning away search referral traffic from their websites. One TikTok video that Team Whistle used AI to help with research, metadata and scripting has over 176,000 views.

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Amazon Announces “Amazon Q,” the Company’s Generative AI Assistant

Unite.AI

In a striking move within the competitive landscape of productivity software and generative AI chatbots, Amazon recently unveiled its latest innovation: “ Amazon Q.” Since its launch, ChatGPT has revolutionized the way generative AI is perceived, offering human-like text generation based on brief inputs.

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Responsible AI can revolutionize tax agencies to improve citizen services

IBM Journey to AI blog

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. Generative AI can revolutionize tax administration and drive toward a more personalized and ethical future.

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Upskilling and reskilling for talent transformation in the era of AI

IBM Journey to AI blog

This is where AI upskilling and reskilling come into play. How executives and employees view the era of AI An IBM Institute for Business Value report found that more than 60% of executives say that generative AI will disrupt how their organization designs customer and employee experiences.

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40+ Cool AI Tools You Should Check Out (December 2023)

Marktechpost

Noti on Notion is aiming to increase its user base through the utilization of its advanced AI technology. Their latest feature, Notion AI, is a robust generative AI tool that assists users with tasks like note summarization, identifying action items in meetings, and creating and modifying text.

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