Remove AI Chatbots Remove Conversational AI Remove Data Platform Remove Natural Language Processing
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How conversational AI can transform IT support

IBM Journey to AI blog

That was, until the introduction of AI chatbots for business emerged on the IT landscape. How Watson Assistant can help IBM Watson Assistant is a holistic SaaS solution for creating AI-enabled conversational experiences. Helpdesk workers are only human and providing 24/7 support seemed unrealistic.

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Generative AI use cases for the enterprise

IBM Journey to AI blog

Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.” They are now capable of natural language processing ( NLP ), grasping context and exhibiting elements of creativity.