Algorithm, Business Intelligence, NLP and Text Analytics

Leveraging user-generated social media content with text-mining examples

IBM Journey to AI blog

AUGUST 28, 2023

One of the best ways to take advantage of social media data is to implement text-mining programs that streamline the process. What is text mining? Text analysis takes it a step farther by focusing on pattern identification across large datasets, producing more quantitative results. How does text mining work?

Convolutional Neural Networks

Convolutional Neural Networks Data Mining Categorization Machine Learning

Improving Call Center Performance with Machine Learning: The Most Effective Data Collection Methods

Chatbots Life

MARCH 16, 2023

Text analytics Text analytics is another data collection method that has gained popularity over the last few years due to advances in machine learning algorithms and extensive data processing capabilities. Additionally, ticketing can help call centers identify trends and issues affecting their customers.

Machine Learning

Machine Learning Text Analytics Natural Language Processing Business Intelligence

Artificial Intelligence Zone

Leveraging user-generated social media content with text-mining examples

Improving Call Center Performance with Machine Learning: The Most Effective Data Collection Methods

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