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Newsletter #35: Nano & Best: New Speech-to-text Pricing Options

AssemblyAI

Join Us On Discord 🚀 Best and Nano Tiers: More Speech-to-Text and Pricing Options We recently introduced Best and Nano tiers for Speech-to-Text models, offering users more flexibility in balancing accuracy and cost.

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Why product teams at top call tracking solutions are turning to AI

AssemblyAI

Eighty-four percent of marketing teams agree that phone calls have higher conversion rates than any other form of engagement. But the manual tasks associated with mass phone calls—note taking, logging CRM data, QA reviews—can be labor intensive.

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Seven customer service types that organizations should provide

IBM Journey to AI blog

Conducting the best customer service strategy today requires organizations to invest in several customer service types. Here are some key types of customer service to prioritize: Phone support Many customers will still want to pick up a phone and talk to a live customer service agent, no matter how many new ways organizations offer.

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Pictory Review (July 2023): The Best AI Video Generator?

Unite.AI

Watch your blog posts come to life as Pictory converts your entire article into engaging videos, adding new life to your written content. Best Pictory Features Pictory has a suite of video editing features to make stunning videos. Did you know that 85% of Facebook videos are watched on mute ? So why wait? 3) Select a template style.

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2023 Was the Year of AI. 2024 Must Be the Year of Purposeful AI

Unite.AI

This includes identifying the tasks best-suited for AI automation before leaping in blind, constantly engaging with the employees using the technology on a daily basis and being nimble to make any needed changes based on continuous employee feedback. This has freed up staff to generate new leads and focus on selling policies.

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The Dangers of AI Chatbots – And How to Counter Them

Unite.AI

They can also automatically dial phone numbers or contact victims directly on interactive chat platforms. Although the data does not come from the live Wikipedia article, it comes from snapshots of data taken at specific times. The best defense against phishing is training.

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Customer service vs customer experience: Key differentiators

IBM Journey to AI blog

Companies often create customer success teams, which can be a part of customer service or the sales team, to provide tutorials and best practices on maximizing the use of a product. Web-based knowledge bases where users can find articles, FAQs and videos to walk them through how to solve issues and use their products or services correctly.