Big Data, Categorization, NLP and Text Analytics

Generative NLP Models in Customer Service: Evaluating Them, Challenges, and Lessons Learned in…

ODSC - Open Data Science

MAY 24, 2023

Generative NLP Models in Customer Service: Evaluating Them, Challenges, and Lessons Learned in Banking Editor’s note: The authors are speakers for ODSC Europe this June. Be sure to check out their talk, “ Generative NLP models in customer service. How to evaluate them?

NLP

NLP Neural Network Natural Language Processing Data Scientist

Leveraging user-generated social media content with text-mining examples

IBM Journey to AI blog

AUGUST 28, 2023

One of the best ways to take advantage of social media data is to implement text-mining programs that streamline the process. What is text mining? Text analysis takes it a step farther by focusing on pattern identification across large datasets, producing more quantitative results. positive, negative or neutral).

Convolutional Neural Networks

Convolutional Neural Networks Data Mining Categorization Machine Learning

Artificial Intelligence Zone

Generative NLP Models in Customer Service: Evaluating Them, Challenges, and Lessons Learned in…

Leveraging user-generated social media content with text-mining examples

Webinars

Stay Connected