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Accelerating scope 3 emissions accounting: LLMs to the rescue

IBM Journey to AI blog

In simpler terms, these emissions arise from external sources, such as emissions associated with suppliers and customers and are beyond the company’s core operations. A 2022 CDP study found that for companies that report to CDP, emissions occurring in their supply chain represent an average of 11.4x

ESG 203
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Harnessing AI and data analytics can make clean energy more viable

IBM Journey to AI blog

To assist utility companies, IBM has created the Clean Electrification Maturity Model (CEMM) in conjunction with the American Productivity & Quality Center (APQC). Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources.

AI 254
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GDPR compliance checklist

IBM Journey to AI blog

Any company operating in the EU or handling EU residents’ data must adhere to GDPR requirements. Organizations must uphold these rights and principles, but the GDPR leaves some room for each company to decide how. The company regularly monitors the activity of EEA residents, such as by using tracking cookies.

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How to implement the General Data Protection Regulation (GDPR)

IBM Journey to AI blog

The GDPR also applies to controllers and processors that are located outside the EEA if they meet at least one of the following conditions: The company regularly offers goods and services to EEA residents, even if no money changes hands. The company regularly monitors the activity of EEA residents, such as by using tracking cookies.

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FDA FSMA: Providing value beyond compliance

IBM Journey to AI blog

Though the rule doesn’t go into effect until January 2026, companies must proactively and strategically prepare their supply chain now, as this complex regulation will require companies to collect and maintain detailed information about the ingredients, processing and distribution of certain products.

ESG 287
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7 customer experience trends in 2024

IBM Journey to AI blog

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Here are seven customer experience trends that can help business leaders elevate their companies and improve their CX strategies. A company that has a consistent omnichannel strategy is Disney.

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Retail technology and frontline workers: Delivering unforgettable customer experiences

IBM Journey to AI blog

I’m a firm believer that exceptional brick-and-mortar retail, no matter the product category, stands on three essential pillars for success: Proud, well-trained, engaged team members with clear career paths A brand deeply rooted in strong cultural values A backbone of superior technology Missing any of these elements?