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Balancing AI: Do good and avoid harm

IBM Journey to AI blog

Business leaders are eager to redesign their business strategies to better serve customers, patients, employees, partners or citizens more efficiently and improve the overall experience. Learn the principles of trust and transparency recommended by IBM for organizations to responsibly integrate AI into their operations.

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IBM named a Leader in the latest Forrester Wave™ report for AI Decisioning

IBM Journey to AI blog

Forrester Research just released “ The Forrester Wave™: AI Decisioning Platforms, Q2 2023: The 13 Providers That Matter Most And How They Stack Up ” by Mike Gualtieri with Aaron Katz, Catherine Marcin, and Jen Barton, and IBM is proud to be recognized as a Leader.

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Harnessing AI and data analytics can make clean energy more viable

IBM Journey to AI blog

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3 The latter can also help drive efficiency by lowering end-user energy use.

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Vivek Desai, Chief Technology Officer, North America at RLDatix – Interview Series

Unite.AI

Currently, I’m focused on leading our data strategy and finding ways to create synergies between our products and the data they hold, to better understand trends. With this, I’m also working on our global artificial intelligence (AI) strategy to inform this data access and utilization across the ecosystem.

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7 customer experience trends in 2024

IBM Journey to AI blog

Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. Here are seven customer experience trends that can help business leaders elevate their companies and improve their CX strategies.

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IBM Consulting unveils Center of Excellence for generative AI

IBM Journey to AI blog

It stands alongside IBM Consulting’s existing global AI and Automation practice, which includes 21,000 data and AI consultants who have conducted over 40,000 enterprise client engagements. At the same time, there are reasonable concerns about how to mitigate bias, manage data security, and factor in precision and risk.

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Business disaster recovery use cases: How to prepare your business to face real-world threats

IBM Journey to AI blog

Last year, companies around the world spent close to USD 219 billion on cybersecurity and security solutions, a 12% increase from the previous year according to the International Data Corporation (IDC) (link resides outside ibm.com.) Establishing your RTO and RPO are critical steps in your recovery process.