IBM Journey to AI blog

MAY 7, 2024

By extending Concierge Platinum support beyond onboarding, businesses will have platinum level assistance to effectively manage Day Two Operations in the cloud. This enables clients to help accelerate their time to value and transition to Day Two services for a seamless experience.

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Automation 158

IBM Journey to AI blog

NOVEMBER 30, 2023

Ever since the pandemic changed the corporate world, organizations have rededicated themselves to excelling at employee experience strategy. It usually involves executives and HR leaders producing a strong and employee-centric company culture, employee engagement and performance management in coordination with each other.

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IBM Journey to AI blog

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? According to an Everest Group® study , offshore MMS centers increased over 50% from 2019 to 2022.

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IBM Journey to AI blog

MAY 8, 2024

Today, our enterprise-grade platform is optimized to help clients manage mission-critical workloads while addressing resiliency, performance, security, compliance and total cost of ownership. ” – Tomas Alberola, Virtual Agents Manager, Masorange. The security of our client’s data is at the heart of everything we do.

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IBM Journey to AI blog

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Successful integration of AI in commerce depends on earning and keeping consumer trust.

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IBM Journey to AI blog

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. According to the Salesforce Report, nearly 90% Of buyers say the experience a company provides matters as much as products or services. Personalize the user experience for hyper-relevance.

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IBM Journey to AI blog

APRIL 3, 2024

IBM ® TRIRIGA ® Application Suite (TAS) is a market-leading  integrated workplace management system for organizations managing their facility portfolios and assets throughout their lifecycle efficiently. Data and AI are increasingly critical tools in how organizations are evolving their facilities management.

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AI AI 181

IBM Journey to AI blog

APRIL 16, 2024

In today’s rapidly evolving digital world, immediate responses are crucial for delivering outstanding user experiences. This addresses data management, conversational interface and natural language processing needs with efficiency. IBM Db2 serves as the backbone, providing a robust database for storing and managing data.

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IBM Journey to AI blog

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. The future of customer experience must be intertwined with customer service to keep pace with customer needs to ensure organizations are delivering high customer satisfaction. Or personalization can occur on the product-level.

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IBM Journey to AI blog

MAY 8, 2024

Amid the dynamic realms of modern business and technology, organizations seek to maintain a competitive edge and elevate business outcomes and user experiences through their SAP investments. Next-gen managed services: Deploy noiseless operations with gen AI-enabled digital operations and modernized ways of working.

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IBM Journey to AI blog

JANUARY 16, 2024

From reshaping the customer experience to bringing forth wealth management tools, the financial services sector will be at the helm of managing the lasting impact artificial intelligence (AI) will have on organizations and people. One example of this is in insurance.

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IBM Journey to AI blog

OCTOBER 3, 2023

And this year, ESPN Fantasy Football is using AI models built with watsonx to provide 11 million fantasy managers with a data-rich, AI-infused experience that transcends traditional statistics. “To meet that bar, we have to continuously improve the game and find ways to enhance the experience with new innovations.”

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IBM Journey to AI blog

MARCH 25, 2024

Get the study: The Revolutionary Content Supply Chain A content supply chain brings together people, processes, and technology to effectively plan, create, produce, launch, measure, and manage content. A new way to create and manage content Any new concept or major change comes with some hesitancy and push back.

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IBM Journey to AI blog

NOVEMBER 20, 2023

An organization is only as strong as its talent pool, so organizations have increasingly embraced talent management as a core component of their overarching strategy. Talent management, which often encompasses talent development , recruitment, onboarding and other facets of the employee lifecycle, is essential for keeping top talent happy.

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IBM Journey to AI blog

JANUARY 26, 2024

As a result, networks have become increasingly hard to manage. While CSPs bridge the gap by building teams with diverse experience, they also simultaneously benefit from significant advances on a concurrent trend. There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time.

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Automation Generative AI Software Development Data Scientist 268

Ofemwire

OCTOBER 11, 2023

These blogs cover the latest news and trends in the field, making it easy for you to stay up-to-date. I’ve gathered a list of 15 chatgpt blogs to follow if you want to learn more about ChatGPT, prompts and Artificial Intelligence. Why these blogs are worth following? 15 chatgpt blogs to follow in 2024 Pangea.ai: Pangea.ai

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IBM Journey to AI blog

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management. You can read more about why Velox was built in Meta’s engineering blog.

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AI AI 177

IBM Journey to AI blog

APRIL 9, 2024

Through a partnership spanning more than 25 years, IBM has helped the Augusta National Golf Club capture, analyze, distribute and use data to bring fans closer to the action, culminating in the AI-powered Masters digital experience and mobile app. Watsonx.governance makes it easy to manage and deploy all these models effectively.”

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IBM Journey to AI blog

MAY 7, 2024

Imagine that you are a talent acquisition manager at a large corporation, and you’re struggling to find suitable candidates for a critical role. This results in wasted valuable time and resources on manual screening, causing frustration among hiring managers. This scenario is common in fast-paced business environments.

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IBM Journey to AI blog

FEBRUARY 2, 2024

There are many reasons to move to a managed DNS platform, but they all revolve around a central theme. Once you reach a critical mass of traffic and start getting concerned about the performance and reliability of what you’re delivering, it’s time to consider a managed DNS solution. How easy is it to manage those options?

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IBM Journey to AI blog

SEPTEMBER 7, 2023

Planning and managing your cloud ecosystem and environments is critical for reducing production downtime and maintaining a functioning workload. In the “Managing your cloud ecosystems” blog series, we cover different strategies for ensuring that your setup functions smoothly with minimal downtime.

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IBM Journey to AI blog

SEPTEMBER 5, 2023

The secret to mainstreaming the mainframe into today’s modern, cloud-centric IT environments is to make the experience of working with the mainframe like the experience of working off the mainframe—especially the developer experience (DX). The IBM Z and Cloud Modernization Stack runs on Red Hat OpenShift on AWS.

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IBM Journey to AI blog

FEBRUARY 16, 2024

In many organizations, but not all, customer service is treated as part of the customer experience. So what are the key differences in customer service vs. customer experience? Customer service, which can also be called customer support or customer care , is much more customer-facing than many parts of customer experience.

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IBM Journey to AI blog

APRIL 25, 2024

It should not be confused with business process management (BPM) , a more incremental approach to optimizing processes, or business process improvement (BPI), a broader term that encompasses any systematic effort to improve current processes. This blog outlines some BPR examples that benefit from a BPM methodology.

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IBM Journey to AI blog

SEPTEMBER 27, 2023

This is a space where IBM Sterling Order Management and IBM Sterling Intelligent Promising have been leaders since the early days of eCommerce. Manage accurate promises: Increase digital conversions by presenting precise promise dates on the product list page, product details page and during checkout.

Automation 210

Automation 210

IBM Journey to AI blog

APRIL 8, 2024

In a world where every company is now a technology company, all enterprises must become well-versed in managing their digital products to remain competitive. In other words, they need a robust digital product lifecycle management (PLM) strategy. This ensures a modern customer experience.

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IBM Journey to AI blog

APRIL 25, 2024

Much of our experience comes from implementing AI in our own processes and tools, which we can then bring to client engagements. This experience is unified across IBM and powered by watson x , IBM’s AI platform. Today, over 3,000 clients are leveraging IBM Support Insights to manage more than four million IT assets.

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Automation AI AI Generative AI 190

IBM Journey to AI blog

SEPTEMBER 8, 2023

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Given the rise of artificial intelligence, savvy brands are augmenting their abilities and improving experiences rapidly. And many brand leaders still view CX as an expense, not an investment.

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Generative AI AI AI Automation 321

IBM Journey to AI blog

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Additionally, product managers are employing generative AI to synthesize user feedback, allowing for product improvements that are directly influenced by user needs and preferences. Existing content can be reimagined and edited using AI tools.

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IBM Journey to AI blog

FEBRUARY 8, 2024

And to top it all off, the very nature of HR resists optimization, as employee experiences are hard to quantify, and organizations are difficult to change. Despite these challenges, employees expect their interactions and experiences with a company to live up to their brand values.

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Automation Generative AI Chatbots AI 245

IBM Journey to AI blog

NOVEMBER 10, 2023

This blog will focus on the integration of IBM Cloud Code Engine and IBM Cloud Event Notifications along with IBM Cloud Secrets Manager to build a robust use case that will automate your certificate renewal process for applications in your code engine project. What is IBM Cloud Secrets Manager? What is IBM Cloud Code Engine?

Automation 237

Automation 237

IBM Journey to AI blog

NOVEMBER 20, 2023

We are thrilled to share that IBM is named a Leader in the most recent Gartner® Magic Quadrant™ for Access Management. They are increasingly working across multi-cloud environments and tools — each of which provides their own set of identity and access management (IAM) capabilities to manage.

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IDP 188

IBM Journey to AI blog

FEBRUARY 5, 2024

Every asset manager, regardless of the organization’s size, faces similar mandates: streamline maintenance planning, enhance asset or equipment reliability and optimize workflows to improve quality and productivity. They can generate responses like text and images, while simultaneously interpreting and manipulating existing data.

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IBM Journey to AI blog

MARCH 4, 2024

IBM has developed AI+ Enterprise Transformation to equip clients with the business and technical strategy, architectures, roadmaps and hands-on experience to become an AI+ enterprise. After experimenting with various options, the enterprise selects high-value use cases that show faster ROI. times higher ROI.

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IBM Journey to AI blog

DECEMBER 8, 2023

More and more consumers now expect their vehicles to offer an experience no different from that offered by other smart devices. They seek full integration into their digital lives, desiring a vehicle that can manage their operations, add functionality and enable new features primarily or entirely through software.

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IBM Journey to AI blog

FEBRUARY 26, 2024

This creates a consistent issue: IT teams struggle with delivering secure, predictable network connectivity that is required by their applications, and often have no idea how applications are connected to each other because they no longer control or manage the network resources.

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IBM Journey to AI blog

JUNE 1, 2023

We are excited to bring you an enhanced offering of our enterprise-ready, fully managed Elasticsearch. of our managed database service will include support for additional functionality, including things like Role Based Access Control (RBAC) and Index Lifecycle Management (ILM). You may experience some data loss.

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