AWS Machine Learning Blog

NOVEMBER 15, 2023

As a first step, they wanted to transcribe voice calls and analyze those interactions to determine primary call drivers, including issues, topics, sentiment, average handle time (AHT) breakdowns, and develop additional natural language processing (NLP)-based analytics.

Data Ingestion 108

Data Ingestion Metadata NLP Data Scientist 108

Snorkel AI

JULY 19, 2023

But this approach is expensive, time-consuming, and out of reach for all but the most well-funded companies, making the use of free, open-source alternatives for data curation appealing if sufficiently high data quality can be achieved.

Categorization 52

Categorization ChatGPT Large Language Models Generative AI 52

Snorkel AI

JULY 19, 2023

But this approach is expensive, time-consuming, and out of reach for all but the most well-funded companies, making the use of free, open-source alternatives for data curation appealing if sufficiently high data quality can be achieved.

Categorization 52

Categorization ChatGPT Large Language Models Generative AI 52

Snorkel AI

JULY 19, 2023

But this approach is expensive, time-consuming, and out of reach for all but the most well-funded companies, making the use of free, open-source alternatives for data curation appealing if sufficiently high data quality can be achieved.

Categorization 40

Categorization ChatGPT Large Language Models Generative AI 40