Unite.AI

NOVEMBER 19, 2023

Some of the most common queries we receive are [customer queries]” This prompt helps startups use ChatGPT to craft thoughtful, clear, and empathetic responses to frequent customer inquiries. It's a proactive approach to managing media and public relations.

ChatGPT 299

ChatGPT Prompt Engineer Prompt Engineering Data Analysis 299

NVIDIA

NOVEMBER 15, 2023

Using the AI foundry service, Amdocs, a leading provider of software and services for communications and media providers, will optimize enterprise-grade large language models for the telco and media industries to efficiently deploy generative AI use cases across their businesses, from customer experiences to network operations and provisioning.

Generative AI 131

Generative AI Large Language Models AI AI 131

Unite.AI

JUNE 6, 2023

Without human assistance, it can generate text, respond to inquiries, conduct extensive research, and roleplay specialized designations like a marketing manager or copywriter, based on a user-defined goal. Social Media Management AutoGPT can be a useful tool for managing social media by automating content workflows.

NLP 355

NLP AI AI Natural Language Processing 355

IBM Journey to AI blog

JANUARY 18, 2024

Chatbots can: Provide fast answers to customer inquiries No one likes to wait for an answer. You can engage with them through web pages, digital ads, mobile or messaging apps, telephone, in-store kiosks, social media or SMS. Most people dread hearing, “I’ll get right back to you.”

Chatbots 239

Chatbots Automation AI Chatbots Natural Language Processing 239

Unite.AI

JUNE 9, 2023

Media attention surrounding ChatGPT has predominantly focused on the transformative potential this technology has to reshape the nature of work. However, the larger story is about how generative AI will transform the customer experience.

Generative AI 304

Generative AI ChatGPT Chatbots Automation 304

Unite.AI

APRIL 10, 2024

Unsurprisingly, as many as 56% of businesses in 2023 have implemented chatbots to handle routine inquiries, resolve issues and provide 24/7 support. For example, consider an e-commerce store allowing customers to add their carts on its website and complete the checkout process through its social media page.

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Chatbots AI AI Natural Language Processing 246

IBM Journey to AI blog

DECEMBER 7, 2023

Organizations can use AI to analyze the complete history of omnichannel customer experience from customer service call transcripts, emails, social media and forum posts and customer relationship management (CRM) platforms to make smarter decisions.

Conversational AI 213

Conversational AI Generative AI AI AI 213

IBM Journey to AI blog

DECEMBER 15, 2023

As such, customer success requires customer support teams to interact with customers across call centers, text, social media and email. The growth in messaging-based customer service In the 2010s, customers flocked to social media to post their questions or issues and communicate with organizations’ customer service reps.

Machine Learning 188

Machine Learning Artificial Intelligence Artificial Intelligence Conversational AI 188

Flipboard

MARCH 24, 2023

AI chatbots can help improve customer service by providing 24/7 support, reducing response times and handling routine inquiries. Task #1 – Social media management ChatGPT can perform virtually any task when it comes to social media. AI can be used to provide a more personalized experience for mortgage customers.

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ChatGPT AI Chatbots Artificial Intelligence Artificial Intelligence 147

IBM Journey to AI blog

NOVEMBER 29, 2023

However, findings from the water market’s inquiry of the MDB, completed by the Australian Consumer and Competition Commission (ACCC) and the Department of Climate Change, Energy, the Environment and Water (DCCEEW), highlighted a great many challenges of the system.

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Chatbots Life

MAY 7, 2024

1Efficient Ticketing System: A well-designed ticketing system that allows customers to submit inquiries or issues and ensures proper tracking and assignment of tickets to the appropriate team members, streamlining the support process. It will benefitted in long-term. I hope you know, no business is a short-term business.

Chatbots 52

Chatbots Automation Software Development 52

IBM Journey to AI blog

JANUARY 19, 2024

They can get a better sense of their customers’ needs by requesting individual customer feedback on purchases, inquiries and service requests. Organizations can personalize their marketing by targeting customers where they prefer to be reached with unique messaging relevant to them. Or personalization can occur on the product-level.

Artificial Intelligence 235

Artificial Intelligence Artificial Intelligence Chatbots Conversational AI 235

Unite.AI

JANUARY 8, 2024

100+ templates to help write engaging copy for articles, social media, and websites. It even has templates for generating copy for social media ads to hook your target audience. Small Businesses: Avoid outsourcing everything by crafting engaging social media posts, persuasive sales copy, and website copy with 100+ templates.

Chatbots 298

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Marktechpost

APRIL 18, 2024

AI-driven chatbots and virtual assistants are now commonplace, providing 24/7 customer service that can handle inquiries, resolve disputes, and offer personalized advice much faster than human counterparts. AI can help credit card companies craft personalized marketing strategies by analyzing spending patterns and social media data.

Algorithm 91

Algorithm AI AI Machine Learning 91

IBM Journey to AI blog

JANUARY 25, 2024

Digital experiences can improve customer engagement by making it easier to reach customers through social media or newsletters and for customers to provide feedback. Digital experiences can transform their customer experience management across multiple touchpoints.

AI Chatbots 185

AI Chatbots Artificial Intelligence Artificial Intelligence Machine Learning 185

Flipboard

MARCH 1, 2023

Indico Indico is an AI-powered text analysis platform that helps businesses extract insights from unstructured text data, such as customer reviews, social media posts, and survey responses. Its platform uses natural language processing to understand customer inquiries and provide personalized recommendations and offers.

AI Tools 139

AI Tools Natural Language Processing Machine Learning AI 139

LevelAI

JANUARY 19, 2024

Reviews, social media mentions, and customer service interactions act as megaphones, amplifying their experiences for the world to hear. From pre-purchase inquiries to post-sale interactions, and customer service conversations all contribute to a rich tapestry of data not only of the customer but the product or service too.

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Generative AI Data Analysis Automation AI Modeling 52

IBM Journey to AI blog

DECEMBER 20, 2023

For instance, consumers are increasingly spending time on digital experiences such as social media and mobile apps. Embrace omnichannel customer relationships Organizations have a variety of channels in which they can reach customers and build stronger relationships, and it is important to embrace this omnichannel customer service approach.

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IBM Journey to AI blog

FEBRUARY 13, 2024

Sales and marketing : Generative AI is assisting marketing campaigns by enabling hyper-personalized communication with both potential and existing customers across a variety of channels, including email, social media and SMS. Existing content can be reimagined and edited using AI tools.

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Generative AI AI AI Chatbots 313

Becoming Human

FEBRUARY 1, 2023

For example, a developer could use a language model to generate additional examples of customer service inquiries, which could be used to train a machine learning model to handle those inquiries more accurately. This can be useful for tasks such as generating summaries of long articles or creating content for websites or social media.

Large Language Models 90

Large Language Models OpenAI Machine Learning ChatGPT 90

Marktechpost

JULY 17, 2023

This can include textual content—like essays, blog entries, and status updates on social media—and visual content—like pictures and videos. The AI Content Detector intelligently classifies text into several categories, including news articles, social media posts, and product evaluations.

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Artificial Intelligence Artificial Intelligence Natural Language Processing NLP 52

How to Learn Machine Learning

APRIL 15, 2023

These computer programs use natural language processing to understand and respond to customer inquiries. Chatbots can be found on websites, social media platforms, and messaging apps, and they can provide 24/7 customer service without the need for human operators.

Artificial Intelligence 52

Artificial Intelligence Artificial Intelligence Chatbots Natural Language Processing 52

ODSC - Open Data Science

MARCH 31, 2023

Chatbot/Virtual Assistants Believe it or not, an LLM chatbot or virtual assistant can be extremely useful for a business because it can provide fast and efficient customer service, handle routine inquiries and tasks, and free up employees to focus on more complex and strategic work. One great example of this is Sprinklr.

Large Language Models 59

Large Language Models LLM Neural Network Data Science 59

Flipboard

JULY 12, 2023

Boost your advertising and social media game with AdCreative.ai – the ultimate Artificial Intelligence solution. Say goodbye to hours of creative work and hello to high-converting ad and social media posts generated in mere seconds. AdCreative.ai Maximize your success and minimize your effort with AdCreative.ai

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Artificial Intelligence Artificial Intelligence AI Tools Data Extraction 92

Marktechpost

JUNE 16, 2023

Frase also allows social media posting. Liveperson Customers have come to expect instantaneous responses to any inquiries they may have while out shopping. They provide a trial version without charge and are open to inquiries and requests for help. Frase Frase is another AI tool for improved writing.

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AI Tools Artificial Intelligence Artificial Intelligence AI 104

ODSC - Open Data Science

SEPTEMBER 19, 2023

Rackspace also assembled training from the social media platform LinkedIn, tech education company DeepLearningAI, and cloud service companies such as Amazon Web Services , Google, and Microsoft Azure. That’s not the only investment in education they have pushed with. From FAIR, Rackspace Intelligence Technology Assistant or RITA was created.

Generative AI 52

Generative AI Large Language Models Data Science Automation 52

IBM Journey to AI blog

MARCH 29, 2024

It’s also important to track and analyze social media conversations about your brands. For chatbots, they can use generative AI to provide more powerful answers to users and natural language processing (NLP) to decipher customer inquiries and provide automated responses. Not every customer will contact a company directly.

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Robot Writers AI

FEBRUARY 11, 2024

. “We’ll launch another experimental AI-powered feature to help you write with more confidence on the Web — whether you want to leave a well-written review for a restaurant, craft a friendly RSVP for a party or make a formal inquiry about an apartment rental.

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Flipboard

APRIL 28, 2023

It can also find other link-building opportunities, like bloggers, influencers, media sites, etc. Speech AI tools and apps are reliable and can respond to inquiries or calls 24/7. AI can instantly scale to accommodate more orders and inquiries. And AI can do more for content creation. AI can find high-value sites to link.

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AI AI Chatbots Natural Language Processing 73

Artificial Corner

JUNE 23, 2023

It helps analyze customer feedback, reviews, and sentiments on social media. AI-powered virtual assistants are getting more intelligent, giving real-time support, responding to client inquiries, outlining products, and even helping with purchasing decisions. This is where AI plays a major role.

Artificial Intelligence 96

Artificial Intelligence Artificial Intelligence Natural Language Processing Algorithm 96

Towards AI

JANUARY 30, 2024

Founded by Piotr Dabkowski and CEO Mati Staniszewski, the company specializes in realistic voice synthesis through a web app targeting audiobooks, gaming, and screen dubbing applications within the expanding audio media market.

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OpenAI AI AI Neural Network 84

DataRobot Blog

JULY 13, 2022

We’re incredibly proud of the work we do to help organizations drive transformation with AI across industries and are also proud to see our successes and innovation recognized this year by accolades from media, analyst firms, and more: DataRobot was ranked #35 on the CNBC Disruptor 50 List for 2022.

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Artificial Intelligence Artificial Intelligence Machine Learning Data Science 105

ODSC - Open Data Science

MARCH 24, 2023

Retail and eCommerce Large language models can be used to improve the customer experience by providing personalized recommendations, answering customer inquiries, and assisting with purchases. Here are six industries that benefit from using large language models and some use cases to give you some inspiration for your own consideration.

Large Language Models 84

Large Language Models LLM Chatbots Data Science 84

Ofemwire

APRIL 13, 2023

ChatGPT can answer customer inquiries accurately, even when they are complex or involve multiple steps. With ChatGPT, businesses are able to offload the work of writing articles, blog posts, reports, social media posts, web copy and more to an AI-driven chatbot.

ChatGPT 52

ChatGPT Natural Language Processing Automation Chatbots 52

Pickl AI

AUGUST 1, 2023

It includes text documents, social media posts, customer reviews, emails, and more. Here are seven benefits of text mining: Information Extraction Text mining enables the extraction of relevant information from unstructured text sources such as documents, social media posts, customer feedback, and more.

Data Analysis 52

Data Analysis Python Categorization Data Mining 52

IBM Journey to AI blog

DECEMBER 5, 2023

Now, customers have a variety of channels to receive and send communications, such as text-based social media, online videos, chat rooms, help forums and chatbots. There, those issues can be routed to available reps that can address the issue based on their expertise or availability.

Chatbots 171

Chatbots Conversational AI Generative AI Automation 171

Defined.ai blog

AUGUST 8, 2023

From chatbots providing immediate customer service to sophisticated systems to analyze social media sentiment, these models allow machines to understand and generate human language more effectively. One of their main applications is in natural language processing (NLP).

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Large Language Models Natural Language Processing Chatbots NLP 52