IBM Journey to AI blog

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. The future of customer experience must be intertwined with customer service to keep pace with customer needs to ensure organizations are delivering high customer satisfaction. Or personalization can occur on the product-level.

Artificial Intelligence 240

Artificial Intelligence Artificial Intelligence Chatbots Conversational AI 240

IBM Journey to AI blog

FEBRUARY 12, 2024

An evolution of customer experience (CX) was to be expected. Advancements in technology mean customers can order virtually any product and receive it in less than a week. Advancements in technology mean customers can order virtually any product and receive it in less than a week. Customer retention is difficult to keep high.

Natural Language Processing 261

Natural Language Processing Generative AI Artificial Intelligence Artificial Intelligence 261

IBM Journey to AI blog

SEPTEMBER 27, 2023

” A promise of accuracy in product detail, product capabilities, quality, price and delivery. The secret to success is making sure that changes to supply and demand are tracked and processed at ultra-scale in real-time and that an accurate Available to Promise quantity (ATP) is presented to the channels of promise.

Automation 210

Automation 210

Unite.AI

JULY 2, 2023

Marketers have also successfully experimented with personalization techniques based on historical consumer data. An estimate suggests that worldwide revenue generated by customer experience personalization and optimization software will exceed $11.6 But this approach is sub-optimal for understanding individual needs. billion by 2026.

Data Analysis 359

Data Analysis AI AI ML 359

Unite.AI

FEBRUARY 7, 2024

MLOps make ML models faster, safer, and more reliable in production. LLMOps are a specialized form of MLOps that focuses on LLMs in production. LLMOps include the practices, techniques, and tools that make LLMs efficient, effective, and ethical in production. LLMOps also help mitigate the risks and maximize the benefits of LLMs.

Machine Learning 294

Machine Learning Large Language Models LLM BERT 294

Unite.AI

SEPTEMBER 25, 2023

In realizing this trend, it is clear that organizations adopting AR/VR app development services to create immersive experiences for their users will excel today and in the near future. The user can also track the object(s) and adjust the rendering as the work progresses.

Computer Vision 338

Computer Vision AI AI Deep Learning 338

Unite.AI

AUGUST 28, 2023

As a result, entire industries and manufacturers can now generate, collect, track, and analyze the massive amounts of data that serve as the foundation for AI initiatives thanks to these technological tools. Virtual design and engineering reduces waste on the production floor of physical products. enterprises and manufacturers.

Computer Vision 244

Computer Vision Natural Language Processing Machine Learning AI 244

IBM Journey to AI blog

APRIL 9, 2024

Through a partnership spanning more than 25 years, IBM has helped the Augusta National Golf Club capture, analyze, distribute and use data to bring fans closer to the action, culminating in the AI-powered Masters digital experience and mobile app. Lastly, watsonx.data pulls from live feeds.

Machine Learning 221

Machine Learning AI AI ML 221

AssemblyAI

APRIL 26, 2024

Hey 👋, this weekly update contains the latest info on our new product features, tutorials, and our community. Get the latest from AssemblyAI Sign up and receive updates on new product updates and our weekly tutorials & blogs. Sign up here

Python 147

Python Automation AI Automation AI 147

Aiiot Talk

MAY 15, 2024

It includes smart home offices that adapt to individual needs and wearable devices that monitor productivity and well-being. The IoT is pivotal in meeting these expectations, offering solutions like smart home offices that adapt to personal preferences and secure, interconnected devices that facilitate smooth communication and productivity.

Automation 130

Automation Robotics Artificial Intelligence Artificial Intelligence 130

IBM Journey to AI blog

SEPTEMBER 8, 2023

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Given the rise of artificial intelligence, savvy brands are augmenting their abilities and improving experiences rapidly. And many brand leaders still view CX as an expense, not an investment. It’s a win/win!

Generative AI 321

Generative AI AI AI Automation 321

IBM Journey to AI blog

APRIL 25, 2024

Product-embedded or online support tools, such as virtual assistants, can drive more informed and efficient support interactions with client self-service. Much of our experience comes from implementing AI in our own processes and tools, which we can then bring to client engagements.

Automation 190

Automation AI AI Generative AI 190

IBM Journey to AI blog

MARCH 8, 2024

Consumers today, having become accustomed to ecommerce staples like same-day delivery and customized products, expect a seamless and unified digital shopping experience. Personalized shopping experiences are no longer an aberration, but something customers expect.

Artificial Intelligence 221

Artificial Intelligence Artificial Intelligence Chatbots Algorithm 221

IBM Journey to AI blog

JANUARY 16, 2024

To remain competitive in today’s relentlessly paced and ever-expanding marketplace, companies must think carefully about what products they’re developing and how they’re developing them, continuously iterating their processes to maintain a competitive edge. Why is a strong product development strategy important?

Software Development 210

Software Development 210

IBM Journey to AI blog

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Today, customers are more likely to switch to different products or cancel a membership than any other time in recent memory.

Chatbots 174

Chatbots Conversational AI Generative AI Automation 174

Unite.AI

APRIL 13, 2024

It provides personalized client experiences and can automate repetitive tasks. Content Generation AI can generate personalized content, from product descriptions to social media posts, at scale. Personalization AI analyzes individual client data and behavior to allow hyper-personalized marketing experiences. billion by 2032.

AI 324

AI AI AI Tools Automation 324

Aiiot Talk

OCTOBER 17, 2023

“Employees must be more productive to keep up with clients and competitors.” Do Employees Need to Be More Productive? The growth rate of workplace productivity in the United States has stagnated since 2005 despite technology advancing faster than ever before. Why Should You Use AI to Improve Productivity?

Artificial Intelligence 147

Artificial Intelligence Artificial Intelligence AI AI 147

AI News

DECEMBER 15, 2023

In an interview at AI & Big Data Expo , Alessandro Grande, Head of Product at Edge Impulse , discussed issues around developing machine learning models for resource-constrained edge devices and how to overcome them. Other exciting opportunities exist around preventative industrial maintenance via anomaly detection on production lines.

Big Data 242

Big Data Neural Network Machine Learning AI 242

Unite.AI

MAY 13, 2024

This article explores these new features in detail, highlighting how they can enhance the user experience and potential concerns with these new features. This feature allows the model to keep track of previous interactions, recall relevant information, and provide more contextually appropriate responses.

ChatGPT 182

ChatGPT OpenAI Conversational AI Data Integration 182

IBM Journey to AI blog

MAY 15, 2023

IBM Watson Assistant is a market-leading conversational AI platform that transforms fragmented and inconsistent experiences into fast, friendly and personalized customer and employee care. We are now taking a major step to unlock new levels of productivity by introducing advanced generative AI capabilities to a variety of new use cases.

Generative AI 204

Generative AI Large Language Models Automation Conversational AI 204

IBM Journey to AI blog

FEBRUARY 12, 2024

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. We’re #2.”

Generative AI 196

Generative AI Artificial Intelligence Artificial Intelligence AI 196

Unite.AI

MAY 14, 2024

In today's fast-evolving technology landscape, innovation plays a pivotal role in shaping future product portfolios as industries explore new ways to streamline business operations, deliver efficiencies, and deepen customer engagement. Better understanding of these can then drive higher confidence plans for the next round of investment.

Large Language Models 264

Large Language Models LLM 264

Unite.AI

SEPTEMBER 29, 2023

What are some of your key takeaways from this experience? During this experience, we had the opportunity to develop our skills in conducting customer development interviews and assessing market potential. Alex and I had a new idea after our experience with Progressify. Could you share the genesis story behind Elai?

Generative AI 269

Generative AI ML Explainability Machine Learning 269

IBM Journey to AI blog

NOVEMBER 20, 2023

That means the organization needs to identify the metrics it wants to track and create employee assessments to ensure it is tracking employee growth accurately. Even in these early stages, solid talent management practices, such as employee engagement surveys and clear role expectations, can help establish a strong employee experience.

Generative AI 274

Generative AI AI AI 274

Marktechpost

APRIL 11, 2024

Challenges faced by LLM Developers To create and scale high-quality products that customers love, LLM developers face numerous obstacles: Setup and maintenance of infrastructure for LLM application deployment and scalability is time-consuming. Difficulties in tracking and guaranteeing production-level consistency for best user experience.

DevOps 109

DevOps LLM Large Language Models AI 109

IBM Journey to AI blog

JANUARY 8, 2024

A tried-and-true way to approach digital transformation is to understand the relationship customers have with the product and the brand, where that relationship currently falls short, and how it can be improved. According to McKinsey , digital transformation helps disparate organization functions collaborate in new and productive ways.

Artificial Intelligence 169

Artificial Intelligence Artificial Intelligence AI Strategy Machine Learning 169

Unite.AI

OCTOBER 10, 2023

The simplicity in its operational ethos is its hallmark—users are merely required to provide clean versions of their favorite tracks, select the AI training model embodying the artist for the cover, and within a short span, the cover audio is ready to grace ears. Versatile input and output formats, ensuring a smooth user experience.

AI 289

AI AI Artificial Intelligence Artificial Intelligence 289

Unite.AI

FEBRUARY 25, 2024

Welcome to the era of AI tech nologies , where Honor's latest creations, the Magic6 Pro and the Porsche Design Magic V2 RSR , pledge not just to elevate your tech experience but to transform it entirely. Platform-Level AI for Seamless Integration The magic behind Honor's seamless multi-platform experience is its platform-level AI.

AI 147

AI AI 147

Unite.AI

FEBRUARY 2, 2024

Incorporating cognitive conversational AI into modern business strategy is essential, especially in how it transforms customer experiences. AI and cognitive technologies are reshaping customer engagement, moving customer experience beyond its traditional role to a vital part of the customer journey, greatly influencing loyalty and perception.

Conversational AI 288

Conversational AI Chatbots AI Chatbots AI 288

Unite.AI

MARCH 18, 2024

With many years of executive management experience, Scott has held a track record for driving the success and growth of a number of start-up companies and large organizations prior to his current role. It will allow us to create exceptional personalized experiences for our clients. How does Acquire.AI

Automation 306

Automation AI Strategy Algorithm Robotics 306

IBM Journey to AI blog

MAY 24, 2023

Commitment to exceptional experiences: Diageo partners with IBM and SAP As an industry leader known for its portfolio of legendary beverage brands, such as Guinness, Don Julio and Johnnie Walker, Diageo’s reputation as a top-notch brand builder is well-earned in the beverage business.

Automation 218

Automation 218

Aiiot Talk

MAY 3, 2023

This tech opens the door for new and diverse outputs, from creating entirely new products and services to automating a wide range of tasks. Personalization for Customers Enhancing the customer experience is one of the top benefits of embracing AI-generated retail models. Generative AI can make all the difference for retail companies.

Artificial Intelligence 246

Artificial Intelligence Artificial Intelligence Generative AI Automation 246

IBM Journey to AI blog

SEPTEMBER 18, 2023

The goal of the regulation is to help prevent foodborne illness outbreaks by making it easier to track the movement of food from farm to fork. For the first time, the industry will be required to collect and maintain detailed information about the ingredients, processing, and distribution of their products.

283

283

IBM Journey to AI blog

NOVEMBER 30, 2023

Ever since the pandemic changed the corporate world, organizations have rededicated themselves to excelling at employee experience strategy. For example, converting prospective hires to new employees can hinge on whether the organization demonstrates it will provide a positive employee experience. But how do you affect change?

Generative AI 272

Generative AI AI AI Artificial Intelligence 272

Unite.AI

JUNE 6, 2023

In a trailblazing move, Apple has taken the wraps off its latest innovative product, the Vision Pro, marking its grand entry into the immersive world of augmented reality (AR) and virtual reality (VR). In VR mode, the screens can provide a 3D experience by displaying two slightly different images to each eye, replicating depth perception.

AI 240

AI AI 240

Marktechpost

APRIL 28, 2024

OpenLayer’s Innovative Solution Meet Openlayer , an evaluation tool that fits into your development and production pipelines to help you ship high-quality models with confidence. Developers may track, test, and deploy models with the aid of Openlayer. Developers can use it to track, test, and implement models.

Automation 115

Automation Machine Learning Artificial Intelligence Artificial Intelligence 115