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Vipul Vyas, SVP of Go To Market Strategy, Persado – Interview Series

Unite.AI

How are brands using Generative AI to reduce abandoned online shopping cart rates? Language on the online cart and checkout pages — the most important stages of the buyer journey — is often static and falls short of motivating customers to complete their purchase.

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Commerce strategy: Ecommerce is dead, long live ecommerce

IBM Journey to AI blog

In the early days of online shopping, ecommerce brands were categorized as online stores or “multichannel” businesses operating both ecommerce sites and brick-and-mortar locations. Is the user experience intuitive and cohesive regardless of whether a customer is shopping at an online sale or in a store?

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Smart Shopping with AI: Your Personal Experience

Aiiot Talk

Step into the Future of retail, where Artificial Intelligence (AI) is shaking up how we shop, making it all about you. In 2024, it’s not just about scoring awesome deals; it’s like having your own AI shopping buddy. Let’s explore the fantastic world of AI-driven shopping together.

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What is AI Hyperpersonalization? Advantages, Case Studies, & Ethical Concerns

Unite.AI

Increased Sales & Revenue A more relevant shopping or content experience means customers are more likely to find products or content they love and purchase, directly boosting sales and revenue. The heightened level of engagement increases the likelihood of conversion and promises long-term customer loyalty.

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Building Trustworthy Systems in Compliance with Data Privacy Standards

Aiiot Talk

Not magic, but the creative use of your historical shopping cart data by AI. According to a recent study, 85% of consumers find personalized shopping experiences more appealing, increasing customer satisfaction and loyalty.” Products show up based on your interests.

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7 customer experience trends in 2024

IBM Journey to AI blog

CRM systems provide 360-degree customer data—from sales, marketing, and other functions—that can inform features like product recommendations, virtual cart reminders, SMS stock alerts, and even greeting customers by name when shopping online. AI is not a new territory for eBay.

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Generative AI Chatbot in eCommerce: Use Cases, Benefits, and Statistics Behind

Chatbots Life

Upselling/cross-selling Generative AI has the capability to enhance the shopping experience for customers by analyzing their current orders and suggesting additional items that complement their purchases. This can be achieved through the use of an AI chatbot that engages with the customer in a personalized way.