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AI transforms the IT support experience

IBM Journey to AI blog

We know that understanding clients’ technical issues is paramount for delivering effective support service. Enterprises demand prompt and accurate solutions to their technical issues, requiring support teams to possess deep technical knowledge and communicate action plans clearly.

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Interview Questions on Support Vector Machines

Analytics Vidhya

Introduction Support vector machines are one of the most widely used machine learning algorithms known for their accuracy and excellent performance on any dataset.

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Enhancing Customer Support Efficiency Through Automated Ticket Triage 

Analytics Vidhya

Introduction In the fast-paced world of customer support efficiency and responsiveness are paramount. for project optimization in customer support introduces a unique perspective. This article explores the application of LLMs in automating ticket triage, providing a seamless and efficient solution for customer support teams.

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Quiz of the Day (Support Vector Regression) #3

Analytics Vidhya

This quiz series features 10 thought-provoking questions on Support Vector Regression. Thanks for […] The post Quiz of the Day (Support Vector Regression) #3 appeared first on Analytics Vidhya. Whether you’re an expert or a curious learner, our quizzes cater to all levels. Let’s Begin!

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New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

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WhatsApp to Introduce AI-Powered Customer Support

Analytics Vidhya

WhatsApp, the popular instant messaging platform under Meta’s umbrella, is gearing up to revolutionize user assistance with the introduction of AI-powered customer support. This innovative feature aims to enhance user experience by providing prompt solutions to queries, even when human support isn’t available.

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WebSphere Application Server support

IBM Journey to AI blog

IBM continues to be committed to supporting your journey with the WebSphere platform. There is no planned end-of-support date for WebSphere 8.5.5 IBM intends on supporting these WebSphere releases beyond Oracle’s stated extended support date for Java 8.

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Drive Better Decision-Making with Data Storytelling

Visualizations and insights are supported by a narrative that helps to expedite the decision-making process. Users will be more engaged, their emotions triggered, and data-driven decision-making will be enhanced. Narrative - This component is centered on the simple language used to describe the data.

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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

This exclusive webinar with Ryan Bryers will explore the pivotal role of cloud solutions in driving innovation and how they improves the pace, reliability, and predictability of solutions supported by automation.