Chatbot Statistics: What Businesses Need to Know About Digital Assistants
Chatbots Life
APRIL 19, 2024
The banking industry was projected to witness a success rate of bot interactions reaching over 90% in 2023. By 2023, chatbots were expected to save the banking, healthcare, and retail sectors up to $11 billion annually. Finance & Banking 54% of customers favor using a finance chatbot for payment transactions.
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