Josh Feast, CEO and Co-Founder of Cogito – Interview Series
Unite.AI
JUNE 30, 2023
Cogito extracts and analyzes more than 200 acoustic and voice signals in milliseconds to give contact center agents cues on how to adjust their behavior and surface the best recommendations based on the topics discussed and desired outcomes. All models are assessed against the fairness dataset and against the various demographic categories.
Let's personalize your content